Returns + Exchanges

Effective Date: 01/08/2026

At Ami Beauty World, we are committed to providing high-quality beauty products, perfumes, and jewellery that meet our customers’ expectations. We carefully inspect our products before delivery to ensure they meet our quality standards.

This Returns & Exchanges Policy explains the conditions under which returns and exchanges are accepted.

1. Eligibility for Returns and Exchanges

Customers may request a return or exchange if:

• The product received is damaged or defective.
• The wrong item was delivered.
• The item received does not match the order placed.
• The product has a manufacturing issue.

To be eligible, customers must contact us within [insert number of days, e.g., 3 days] of receiving their order.

2. Conditions for Returns

Returned items must:

• Be unused and in their original condition.
• Have the original packaging, tags, and accessories where applicable.
• Include proof of purchase or order confirmation.

Products that show signs of use, damage, alteration, or missing packaging may not qualify for a return.

3. Beauty Products and Hygiene Items

For hygiene and safety reasons, certain products may not be eligible for return once opened or used.

This includes:

• Perfumes that have been opened or used.
• Beauty products that have been opened.
• Items that come into direct contact with the body.

We recommend checking your order carefully before opening or using the product.

4. Jewellery Returns

Jewellery items may be eligible for exchange or return if:

• They arrive damaged.
• The wrong item was delivered.
• There is a verified quality issue.

Customised or specially made jewellery items may not be eligible for return unless there is a manufacturing defect.

5. Service Bookings

For beauty services such as:

• Makeup
• Gele styling
• Hair installation
• Pedicure
• Photoshoot sessions

customers are encouraged to notify us as soon as possible if they need to reschedule or cancel an appointment.

Appointment deposits may be [refundable/non-refundable depending on business policy].

6. Exchange Process

To request an exchange:

1. Contact Ami Beauty World through our official contact channels.
2. Provide your order details and explain the reason for the exchange.
3. Send pictures or evidence of the issue where required.
4. Wait for confirmation before returning the item.

Once approved, we will guide you through the exchange process.

7. Refunds

If a refund is approved:

• Refunds will be processed through the original payment method where possible.
• Delivery charges may not be refundable unless the error was caused by Ami Beauty World.
• Processing times may vary depending on the payment provider.

8. Delivery and Return Costs

Customers may be responsible for return delivery costs unless:

• The wrong product was sent.
• The product arrived damaged.
• The issue was caused by Ami Beauty World.

9. How to Contact Us

For returns, exchanges, or any product concerns, please contact:

Ami Beauty World
Oju Ore Ota,
Along Ilogbo Road,
Sango Ota, Ogun State, Nigeria.

Email: aminatabdullahi806@gmail.com
Phone/WhatsApp: 08163836551

At Ami Beauty World, we value every customer and are committed to making your shopping and beauty experience enjoyable, reliable, and stress-free.